Please, please, please…someone say it isn’t so…
After reading a disturbing old-circulating stream of Reddit comments posted by fast food service workers who were asked to name the items sold at their establishment that they’d never eat themselves, I learned that one of my guilty pleasures might be dangerous to my health.
Insiders who work at McDonald’s say that the McCafe machine is one of the most ill-maintained pieces of equipment in the restaurant. They say that employees are not properly trained to clean the machines in the way they need to be. This is terrible news for me, as I LOVE McCafe Caramel Mochas.
Their censored exact words were:
“I work for Mcdonald’s and make sure everyone that matters to me never orders anything that comes out of the “McCafe” machine as these are routinely neglected, in practically all the McDonalds. Not only are staff not properly trained in its cleaning and maintenance, at almost every McDonalds I’ve had experience with, the managers in charge of training them don’t know *beep* all either.
There is a compartment that catches the coffee/espresso grounds and when you take it out there is a hole that gives you access to the inside of the machine. Very dark, can’t be taken apart without someone specialized in servicing it coming it, and normally needs special brushes to be cleaned – I’ve been to a couple different McDonalds and have never seen anyone have the proper ones.
A couple of times I stuck my hand in the machine to pull out a literal fist-full of black soot to show to the managers that it’s not in proper condition, and nothing has come of it. The insides are caked with it, the lines where the product comes out as well. Also, I’m not sure about all places but the McDonalds I’m at now also has us cleaning the smoothie machine with *beep* glass cleaner. I work nights so unless I really hate the person coming in, I try to play it off like these machines are in their “automatic cleaning cycles” and can’t be used, but really I can’t morally justify serving people this (dangerously) *beep* stuff.”
I am more inclined to heed this warning because without fail, at least 7 out of 10 times I want a McCafe Caramel Mocha, the machines are broken…or being cleaned. Why do they break down so much? Once, I went to two in one day, and they said the same exact thing. Could it be the five inches of sludge causing the equipment to rebel?
Anyways, this is a sad day for me.